01
Acceptance
These terms are an agreement between Chamfer, Inc. (“Chamfer”, “we”) and the organization that creates a workspace (“you”). By creating an account or using the service, you accept them for your organization and confirm you have the authority to do so. If your organization has signed an order form or master agreement with us, that document takes priority wherever the two differ.
02
Accounts
You need a work email to create an account, and you must be at least 18 and able to enter contracts. Keep sign-in details private, use SSO where you can, and tell us at security@chamfer.dev if you think an account has been compromised. Workspace admins decide who has access and what each person can do, and they are responsible for removing people who leave. You are responsible for activity under your workspace’s accounts.
03
Acceptable use
You agree not to use Chamfer to:
break the law, or help anyone else break it
build apps that collect credentials, payment details or personal information under false pretenses
probe, scan or test the security of the service without written permission from our security team
send spam or malware, or deliberately overload the service
resell or sublicense the service without a partner agreement
generate content through AI features that is unlawful, deceptive or harmful
We may suspend a workspace that breaks these rules. We will tell your admins why, unless the law or an active investigation stops us.
04
Customer data
Your data stays yours: the records your apps read and store, and the prompts, apps, rules and Logbook entries your team creates. You allow Chamfer to host, process and display that data only as needed to provide the service to you. We never sell it, and we don’t use it to train AI models. You are responsible for having the rights and consents needed to connect the data sources you use. When you close a workspace, you can export everything for 30 days. After that we delete it, apart from any copy the law requires us to keep.
05
AI features
The Bench, Chamfer MCP and Operators generate code, queries and suggestions with large language models. Generated output can be wrong, so review it before you release it and don’t treat it as professional advice. Between you and us, you own the output you generate, subject to any third-party rights in material it includes. Model providers handle requests under zero-retention terms, and Enterprise workspaces can connect their own model keys.
06
Fees
Paid plans are billed monthly or annually in advance, in US dollars, and renew automatically until canceled. Seats are counted as described on our pricing page: builders are people who created or edited an app, Job or Operator during the billing month, and members are everyone else. Fees exclude taxes. Monthly Bench credits don’t carry over to the next month. If an invoice is more than 30 days overdue, we may pause new building until it is paid; your apps keep running in the meantime. Price changes apply from your next renewal, with at least 30 days’ notice.
07
Confidentiality
Each of us may see information from the other that isn’t public, such as roadmaps, pricing, security reports and customer data. Each of us will use that information only for this agreement, protect it at least as carefully as we protect our own, and share it only with people who need it and are bound to keep it private. This section doesn’t cover information that is public, that the receiving party already knew, or that it developed on its own.
08
Warranties and disclaimers
We will provide the service as our documentation describes and keep in place the security controls listed on our security page. If we fall short, tell us: we will fix the problem or let you end the affected plan and refund any prepaid fees for the rest of the term. Beyond that, the service is provided as is. We don’t promise it will run without interruption or errors, or that generated output will suit your purpose.
09
Liability
Neither party is liable for indirect or consequential losses, including lost profits, revenue or data, even if it was told they might happen. Each party’s total liability under these terms is limited to the fees you paid in the 12 months before the claim. These limits don’t apply to your payment obligations, to a breach of the confidentiality section, or to any liability the law doesn’t allow us to limit.
10
Termination and governing law
You can cancel at any time from the billing page. Fees for time already used aren’t refunded, except as described under warranties. Either party can end these terms if the other materially breaches them and doesn’t put the breach right within 30 days of written notice. These terms are governed by the laws of the State of New York, and any dispute goes to the state or federal courts in Kings County, New York. Sections that by their nature should outlast the agreement, including confidentiality, liability and governing law, continue after it ends. If we change these terms, we will give workspace admins at least 30 days’ notice by email and in the product.
Questions about these terms go to legal@chamfer.dev, or by post to:
Chamfer, Inc.
Attn: Legal
100 Example Street, Suite 200
Brooklyn, NY 11201
United States